FAQs

Traditional Thai massage techniques that allow practitioners to utilize their body weight. The guest is fully clothed and no oils are required. Western style massages require the guest to undress for oils to be applied to the body and the massage is most often performed on a table.

Western massage will typically focus on a specific area of the body where the guest has a given concern. Thai massage always performs work on the entire body addressing the guest’s overall well being to help the body function at its highest levels. ​

Additionally, Thai massage uses point pressure to open energy lines or “Sens” in the body as diagrammed throughout Asian culture. The energy work is combined with stretching techniques to open the guests body creating a relaxing and simultaneously invigorating experience. A Thai massage practitioner may utilize their hands, elbows, knees, or feet throughout the massage. Rest assured Thai massage is never painful. Western massage mainly focuses on kneading of muscular tissue through compression and various hand movements.

Thai massage has been practiced for well over 2500 years, kept in its traditional form, and is becoming increasingly popular in the West.

Thai Herbal massage is another popular type of Thai treatment, and is a truly unique experience. Stretching, point pressure and hot herbal compresses combine to provide the utmost in muscular and mental relaxation. The blend of traditional Thai herbs used in this massage has a relaxing and simultaneously invigorating effect on the body and mind, soothing sore and overworked muscles, while giving a boost for the body’s energy level.
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Hot compresses are also excellent for stiff, sore or pulled muscles and ligaments, back pain, arthritis, chronic pain or injury, disorders of the internal organs, skin diseases, migraines, and chronic stress or anxiety. Herbs for the compresses are blended with attention to the therapeutic needs of the individual, and are heated in an herbal steamer. Hot herb bundles are applied to the body during a massage session.

Neti massage is the process of cleansing and purifying the nasal passage by using gentle pressure and heat from the fingers to release buildup in the sinuses to promote balanced breathing.

All RMT (Registered Massage Therapy) treatments involve consultation, record-keeping, and preparation time from our highly qualified registered massage therapist to help create optimal treatment customization that caters to your specific needs and concerns. Treatment includes an oil massage designed to relieve stress, promote circulation, reduce pain and tension, treat injuries, and improve overall posture, range of motion, and health.

Our spa enjoys high occupancy throughout the year. We welcome prior bookings. Treatment menus and appointments can be sent to you via email. A credit card number is required at time of booking. No charges will be transacted until your service is completed and you’ll be able to pay for your services with your choice of credit card, Interac or cash.

We offer a varied menu that will suit all your needs. Please feel free to visit for a complimentary consultation. Our team will help you decide which treatments will be most beneficial to you.

We understand that sometimes you may need to change your schedule. Because your spa appointments are reserved especially for you, we kindly ask that you give us a minimum of twenty-four hours (24 hours) notice so someone else may visit us. You will be responsible for all missed appointments without due notice.
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Packages and vouchers are non-refundable and subject to the cancellation policy. We kindly request that you arrange your treatments well in advance

You may have as many as you like. Our spa team will advise you of the best order in which to enjoy your services.

Please contact our guest services by email or phone from our contact page and notify our team of any additional changes. We ask that you make additional requests at least one business day prior to the appointment.

At Sabai Thai Spa, we prioritize our guests’ experience, which is why we encourage all of our guests to make their partner’s appointment extra special. Below are some ideas you can request at Sabai Thai Spa:
Upgrade their service with our enhancements, such as aromatherapy, foot scrub, or hot herbal compress, to elevate their spa experience. Learn more about our enhancements here.

Plan ahead for them! You can pay for their services, taxes, and/or tips ahead of time so that your partner can skip these steps and enjoy their whole time relaxing. Contact your preferred location in advance and we are more than happy to coordinate.

Surprise them, we got your back! Let us know in advance if you would like to book their appointment in secret. We promise to never tell them if they ever call us and we will only contact you about the appointment
If you have any specific requests, please let us know. We can’t promise to accommodate all requests, but we will try our best!

You can customize your spa experience by purchasing our enhancements, such as aromatherapy, foot scrub, or hot herbal compress, to elevate your spa service. Learn more about our enhancements here. If you have any specific requests, please let us know. We can’t promise to accommodate all requests, but we will try our best!

Expect a sense of the ancient healing touch of Asia, the natural way of health and well-being. We invite you to relax and unwind in the ritual of the spa. We’re here to guide you along in your experience, as well as show you how to take the spa experience home with you. This is your time to focus on you and discover a wonderful way of life.

We always suggest that each of our guests start out with a 90-minute Traditional Thai massage. In Thailand a Thai massage can last 2 hours or more depending on the individual’s needs. We like to start each of our guests with at least a 90-minute Traditional Thai massage so that there is time to perform bodywork over the entire body and have time to focus on the areas that need more attention.
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The Thai understand that a problem in the back, for example, is related to issues elsewhere in the body. In order to fully address a problem area in the back it’s important to also spend time on the legs, arms and neck. We have seen significant results that benefit our guests when they schedule sessions for 90-minute or greater.

We recommended that you do not bring your valuables with you, as all jewelry needs to be removed prior to spa treatments. No responsibility will be taken by the spa for any loss of valuables.

We recommend that you arrive at least 15 minutes prior to your treatment time. This will allow you the full benefit of your treatment and the spa’s calming surroundings. Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed, however the full price will be charged.

You should expect a relaxing and rejuvenating experience. Come dressed in loose fitting clothing like pajamas. You can also allow time prior to your session for changing into traditional Thai massage clothing that we provide.
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The massage session will be performed on a thin floor mattress or on the table to allow maximum comfort and mobility during the session.
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At the end of your massage you will be completely relaxed and refreshed. A number of guests report that they have fallen asleep or are amazed at how relaxed they became with the progression of the massage. You should always double your water intake for 48 hours after your session to help the detoxification process of your muscles and report any medical conditions to your practitioner prior to your session. Try to refrain from eating at least 1-hour prior to your session.

When receiving a facial, your esthetician will respect your time and relaxation while talking only at specific points throughout the treatment. She will explain the treatments you have chosen and can also explain the difference in other treatments at the beginning of the session. Coming to Sabai Thai Spa for a facial treatment is just as much about the mind as it is about the body. Your aesthetician will help you drift into a full relaxation state by remaining quiet but please feel free to ask any questions or mention any concerns of focus you might want to share. She will take her lead from you.
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Comedones (blackheads) exist in every skin and your esthetician will spend time required on extractions. Areas such as the sides and top of the nose, forehead, on and under the chin, sides of cheeks, eyebrows, behind and in the ears, and neck will all be examined closely.

It is recommended that men shave a few hours prior to their appointment time, rather than immediately before.

Our spa environment is one of relaxation and harmony. In order to ensure a tranquil atmosphere we kindly request that Spa guests refrain from using mobile phones and speak in a gentle voice. For your maximum pleasure, and to ensure everyone’s safety, small children and all pets are not allowed in the spa.

Cell phone in the spa: In order to respect the relaxation of all our clients, we kindly request that you turn your phone to silent when you are in the spa’s open manicure, pedicure or lounge areas and answer your phone only in emergencies. If other clients are in the immediate area and you are on your phone and it isn’t an emergency, we will ask that you end your call.
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We request that you turn off your cell prior to entering our treatment rooms for a facial or massage.

Please feel free to wear whatever you feel comfortable in to the spa. When you arrive we will give you slippers to wear in the spa.

In appreciation for outstanding service, gratuities may be offered at your discretion. Gift cards do not include gratuities, unless otherwise specified.

We have limited space in our retail areas so we’ve made a significant effort to only carry products we have the most confidence in to help you reach your skincare goals. We do not pressure our staff to sell products in our boutique. If any of our aestheticians recommend a product, it is because they sincerely believe that the product will be a benefit to you. Your aesthetician will explain what the product is and why it will make a difference in the condition you are concerned about.

To learn more about our skincare products visit sabaiessentials.com

At Sabai Thai Spa, we recommend our guests to book two weeks in advance as our availability can be limited. To ensure your spot for the next service, you can rebook your appointment with our front desk team after your service.

You can also rebook via our Sabai Thai Spa App. Available for both iOs and Android.

At Sabai Thai Spa, we offer our guests the best price. After your service, ask our front desk staff for our current promotions, exclusive for in-store! You can pre-purchase our promotions in-store and redeem anytime within the year! We recommend you pre-purchasing your promotions before the promotion ends. Pre-purchases are kept in your account at Sabai Thai Spa. You can also transfer your pre-purchases to your family or friends.

If you are interested in visiting our spa frequently, we offer an exclusive member discount with our monthly membership and bundle packages. Please visit our website here for more details or contact our guest service for more information.